Privacy Policy & GDPR Notice
1. Data Controller
Prof. Dr. Gökçe Özel Clinic ("Clinic") acts as data controller under applicable data protection legislation, including Turkey's Personal Data Protection Law No. 6698 (KVKK) and the EU General Data Protection Regulation (GDPR) for EU/EEA residents.
2. Data We Collect and Why
We collect your name, contact details (phone, email) and health information you share during consultations. These are used to: manage appointments and medical records, fulfil legal obligations, improve service quality, and conduct statistical analysis. Health data is treated as special-category data and processed only with your explicit consent.
3. Legal Basis for Processing
We process your data on the following legal grounds: (a) Contractual necessity – to fulfil your appointment; (b) Legal obligation – compliance with Turkish health regulations; (c) Explicit consent – for sensitive health data and marketing communications.
4. Data Sharing
We do not sell or rent your personal data. We may share information with: competent authorities when required by law; software and cloud infrastructure providers under strict data-processing agreements; and medical specialists involved in your care, with your knowledge.
5. Retention
Medical records are retained for a minimum of 10 years from the date of consultation as required by Turkish health legislation. Contact data is deleted once the legal basis no longer applies or upon your withdrawal of consent.
6. Cookies
Our website uses essential technical cookies for functionality. Analytics and marketing cookies are activated only with your explicit consent. You can disable cookies at any time via your browser settings.
7. Your Rights
You have the right to: access your personal data; rectify inaccurate data; request erasure (right to be forgotten) where legally permitted; object to processing; request restriction of processing; data portability (GDPR); and lodge a complaint with the relevant supervisory authority (Turkey: KVKK Authority; EU: your local DPA).
8. Contact
To exercise your rights or raise a data-related concern, please contact us at info@gokceozel.com.tr. We will respond within 30 days.
9. Security
We implement industry-standard security measures including SSL encryption, access controls, and secure data storage to protect your personal information against unauthorised access, loss or disclosure.
10. Updates
This policy may be updated periodically. Material changes will be announced on the website. Last updated: May 2025.
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